|
Please provide Phil’s introducer with the following prepared introduction. Please deliver as prepared to properly set the stage for Phil’s comments.
This platform introduction is also available for download in pdf format. Download Phillip Van Hooser's Platform Introduction
Phillip Van Hooser – Platform Introduction
Phillip Van Hooser knows firsthand what transforms managers into leaders and service providers into service professionals.
From his experience as a manager for FORTUNE 500 heavy manufacturing and consumer products companies, Phil knows the leadership methods that inspire employees to improve their performance and productivity. As a director for a locally owned community bank, Phil clearly understands the link between exceptional customer service and profitability.
Phil began sharing this "insider's look" at leadership and customer service when he made the leap from corporate executive to entrepreneur. In 1988, armed with an MBA and experience in the trenches, Phil founded Van Hooser Associates, a company offering keynotes and internal training programs to transform the way people lead their employees and serve their customers. Since that time, Phil has delivered over 2700 presentations for 700 plus clients from North America to New Zealand.
Phil doesn't just talk the talk. His best-selling book, "Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty," and his management training system, “The Leadership Journey,” have been used by corporations across the U.S. to help their people become more successful leaders and service professionals.
Phillip Van Hooser's approach to leadership and customer service is based on actual experience and incorporates practical applications. A gifted storyteller, Phil masterfully uses real world examples to illustrate the transformational impact leaders and customer service professionals can have on the success of their organizations. Phil's inspiring message and practical strategies will TRANSFORM the way YOU LEAD your employees and SERVE your customers!
Please welcome Phillip Van Hooser!
|