Digital Brochure
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Keynote & Training Summaries
To ensure you get the message that’s right for your people, Phil custom designs his work to meet your unique goals. You discuss with Phil the leadership issues you want addressed and he'll create a solution to do just that.
The value of Phil's work is realized when his strategies are implemented. Imagine the growth and success your organization could experience with:
- Innovative leaders crystallizing vision into action
- Skilled leaders managing change, increasing productivity and minimizing costs
- Strategic leaders confidently making good decisions
- Strong leaders managing conflicts and confrontations with positive results
- Respected leaders building trust and communicating with honesty and integrity
- Consistent leaders, by example, inspiring others to go the extra mile.
"Your talk inspired all present... I'm thrilled with the results..."
--Verizon
The following summaries will show you options for building the unique keynote presentation, training program or coaching solution you require.
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"Transformational Leadership"
Competitive, growth-oriented businesses require multi-faceted leaders who generate profits while improving employee performance and retention. Through real-life examples and cutting edge discussions, Phil offers executives and managers practical strategies that will transform the way they solve complex leadership issues.
Content areas:
- Equipping leaders to empower their people
- Managing change and maximizing the opportunities change brings
- Making and communicating difficult decisions
- Motivating today's new breed of employee
- Managing conflict and confrontation with positive results
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"Commandments for Leaders "
In a nationwide survey, employees were asked one question: 'What one practical concept does your manager need to know about leading people?' Hundreds of responses yielded these critical concepts every executive and manager who wants to be taken seriously as a leader should understand and practice.
Content areas:
- The critical link between relationship-building with employees and leadership success
- The correlation between emotional self-control and leadership effectiveness
- Two facts about employee motivation
- Finding opportunities to reward employee behavior, encourage risk and invite dissent
- Three step formula for earning respect as a leader
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"Cardinal Sins of Leadership "
While titles and positions may give the appearance of great leadership ability, research shows that a leader's ability and success is measured against much different criteria. This discussion will lead executives and managers to assess their leadership approaches for actions which may be sabotaging their overall effectiveness. Discussion will also present strategies for breaking negative, counter-productive behaviors and implementing successful approaches for leadership growth and success.
Content areas:
- Common behaviors that impede leadership effectiveness
- Evaluation of leadership tendences and behaviors to determine areas for improvement
- Strategies for correcting negative leadership behaviors
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"We Need to Talk: Building Trust When Communicating Gets Critical "
All facets of organizational operations are impacted, positively or negatively, by the ability to communicate. Customers are won or lost --- employees are encouraged or de-motivated – personal networks are expanded or extinguished – all by how well one communicates.
In this high energy, content rich presentation, professionals will be equipped with communications strategies that show how to earn trust when communicating, rein in “brutal honesty” and the damage it causes, listen actively to improve communications connections, rebuild the believability quotient when truthfulness has not always been practiced, deliver difficult messages with honesty and sensitivity, eliminate barriers that impede communications and deliver the message even when others aren’t cooperating.
Content areas:
- Behaviors that negatively impact communications success
- Six step process for improving communications outcomes inside or outside the organization
- Truthfulness -- why it is the most important element of successful communications
"Building Work Teams that Work "
Finding, evaluating and directing talented individuals is one thing; getting them all to work together is tougher still. This presentation helps executives and maangers understand the process of building and leading effective teams..
Content areas:
- Understanding the impact of authority on team building
- Groups, mobs, teams: understanding the differences
- Six levels of empowerment
- Overcoming the barrier of confrontation
- Indications that team problems exist
- Anticipating and resolving team building concerns
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"6 Secrets of Service Professionalism"
Successful business leaders recognize the critical connection between service performance and bottom line profitability. When these six service techniques are applied to their own enterprises, executives, managers and frontline staff find performance and profitability are boosted while loyal customer relationships are built.
Content areas:
- The critical difference between "service provider" and "service professional"
- Characteristics of customer-focused professionals
- Six strategies for immediate customer service improvement
- Strategies for building your professional image
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"...right on the mark…just what our audience needed to hear…Thank you for going the extra mile and exceeding our expectations!"
--Iowa Department of Economic Development
For insights on Phil's content and delivery style, preview his presentations now.
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