 |
|
|
| |
|
The Official Website of Phillip Van Hooser!
For information on booking Phillip Van Hooser for your event, please contact us at
270-365-1536 or
info@vanhooser.com.
|
|
| |
|
| |
| |
| |
| |
| |
Van Hooser
Associates, Inc.
P. O. Box 643
Princeton, KY 42445
info@vanhooser.com
1.270.365.1536 or
1.800.236.6765 |
| |
 |
| | |
| |
Phillip Van Hooser - Store/Books/Details |
| |
| Other Products: |
|
|
|
| CD |
MP3 |
|
|
| DVD |
PDF |
|
|
|
|
|
|
|
|
Willie’s Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty |
|
|
(Hardcover) |
|
$19.95 US |
|
Add to Cart |
|
Customer service professionals can be successful even in the most difficult service circumstances -- if they practice six key service strategies. In this engaging account of Phil’s encounter with a South Carolina cabdriver, you will learn six proven ideas for exceptional customer service including:
- connecting immediately with every customer every time
- designing a personalized service solution for each customer's needs
- offering special treatment that creates a lasting, positive impression and much more!
"...the book was fantastic! My goal is to have a staff full of Willies. When that happens, I will really have something special here!"
--Steven Klick, General Manager
Beavercreek Golf Club |
|
------------------------------ |
|
|
|
|
|
|
|
|
You’re Joe’s boy, ain’t ya? |
|
|
(Softcover) |
|
$15.00 US |
|
Add to Cart |
|
Learn to live, love and lead with contentment and purpose. In You're Joe's boy, ain't ya?, Phillip Van Hooser shares the lessons from life that have helped him - and can help you - build a solid footing in today's rocky world.
"…touching and thought-provoking."
-- James Barrington, 2nd Vice President
New Hampshire Municipal Management Assn |
|
------------------------------ |
|
|
|
|
|
|
|
|
It Takes More Than Guts |
|
|
(Softcover) |
|
$24.95 US |
|
Add to Cart |
|
It Takes More Than Guts is Phillip Van Hooser’s candid story of his painful yet extraordinary struggle to carry on with life in the face of ulcerative colitis, an incurable inflammatory bowel disease. Phil discusses these important issues for IBD patients:
- What it's really like living with IBD
- Treatment options for ulcerative colitis
- J pouch surgery
- Living a good life with an ileostomy
- Discuss difficult issues with your doctor
"In this survivor's guide, patients will find a sympathetic friend and receive great encouragement from someone who has been there."
-- Rolf Benirschke
Former San Diego Charger,
Author of Alive & Kicking
and Great Comebacks from Ostomy Surgery
|
|
------------------------------ |
|
|
|
|
|
|
|
|
Conversations on Leadership |
|
|
(Softcover) |
|
$20.00 US |
|
Add to Cart |
|
How much is one great leadership idea worth to you? Capture dozens of insights, strategies and ideas from 17 of America's foremost leadership experts in this dynamic collection of personal interviews. If you are looking for cutting-edge leadership solutions, this is the book for you!
"...it is one of the best publications on how to be an effective and leading manager of any organization, either public, private or government."
--Sheriff Jeffrey J. Dawsy
Citrus County (FL) Sheriff's Office |
| |
|
|
| |
| |
 |
