In these 36 episodes, you will learn techniques that will improve your leadership and customer service skills. Topics discussed include resolving conflict and effectively handling confrontation, motivating employees, building long-lasting customer relationships, managing change and building cohesive teams.
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Transformational Motivation Audio CDs
Individual Titles - $24.95 US
Complete Leadership CD Series (4 Audios) - $89.99 US
These sessions will get you started transforming the way you motivate your employees and yourself. You will learn:
2 truths about motivation
the key behaviors high achievers practice
what empowerment really is and the role it plays in motivation
critical truths about human nature and what is behind every action you and your employees take
How much is one great leadership idea worth to you? Capture dozens of insights, strategies and ideas from 17 of America's foremost leadership experts in this dynamic collection of personal interviews. If you are looking for cutting-edge leadership solutions, this is the book for you!
"...it is one of the best publications on how to be an effective and leading manager of any organization, either public, private or government."
--Sheriff Jeffrey J. Dawsy
Citrus County (FL) Sheriff's Office
